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Legal

Privacy Policy

How the Red Star Foundation collects, uses, shares, and protects information submitted through this website.

Your privacy matters to the Red Star Foundation.

Effective date: September 28, 2026

This policy describes the information practices of this website, redstarfoundation.org, operated by the Red Star Foundation, a registered 501(c)(3) nonprofit organization. It covers information you choose to submit through our forms, newsletter signup, and member portal.

Who we are

We are the Red Star Foundation, a registered 501(c)(3) charity building a nationwide community in support of the families and friends of military members, veterans, and first responders who have lost a loved one to suicide. Our website address is https://redstarfoundation.org.

Information collected

  • Contact and program forms collect the information you choose to submit, such as your name, email address, phone number, message, and program-specific answers.
  • Newsletter forms collect your email address and any name or preference information you provide.
  • Portal accounts use account, profile, and sign-in information needed to provide the private member area.
  • Donation inquiries sent through Give by Email include whatever contact details you put in your message; payment details are handled by the donation provider you choose, not on this website.
  • Optional analytics and advertising tools load only after a visitor accepts tracking cookies.

How information is used

Submitted information is used to respond to requests, administer Foundation programs, manage newsletter preferences, and provide account access. Newsletter consent, optional analytics consent, and family recognition permissions are handled as separate choices.

Cookies and tracking consent

Optional analytics and advertising tools load only after you accept tracking cookies in the consent notice, and your choice is stored in your browser. Declining leaves all optional tracking off; the site and its forms work either way. If you sign in to the member portal, your sign-in session is stored in your browser so you stay logged in.

Embedded content from other websites

Pages on this site may include embedded content, such as videos or images hosted elsewhere. Embedded content behaves as if you visited the other website directly: it may collect data about you, use cookies, or monitor your interaction according to that site's own policy.

Who we share your data with

We do not sell your personal information. Information you submit is shared only as needed to operate the website and our programs — for example, with the services that host the site, deliver email, or process a donation you choose to make through a linked provider — and when required by law.

What rights you have over your data

Newsletter messages include an unsubscribe option. Optional tracking can be declined when the consent notice appears. You may also request access to, correction of, or deletion of information you submitted, or an export of it, by contacting us; some records must be kept to meet legal or financial record-keeping obligations.

How long we retain your data

  • Form submissions: 365 days
  • Unsubscribed newsletter records: 90 days grace
  • Dormant membership flag for manual review: 730 days

These windows are implemented in the site's retention controls.

Where your data is sent

Form submissions, newsletter preferences, and portal account information are stored in the Foundation's website systems. If you donate through a linked donation provider, your payment details go directly to that provider under its own terms and privacy policy.

Contact us about privacy

Questions about this policy or about information you submitted? Reach us through our contact page, by mail at 600 Cleveland Street, Suite 383-C, Clearwater, FL 33755, or by phone at (727) 977-6161.

Changes to this policy

We will post any updates to this policy on this page and revise the effective date above.

Analytics consent, newsletter subscription, and family recognition permissions are separate choices. Adapted from the previous website's Privacy Policy draft (WordPress page 3, last edited May 29, 2025), which was never published and consisted of unfinished software boilerplate. Placeholder guidance and references to features this site does not have, such as public comments, were replaced with descriptions of this website's actual practices.